Shipping policy

Are delivery costs included in the invoice?

- For European orders, the shipping fee is CHF 20 and will be shown on the invoice. VAT will be collected when imported by the courier.

- For National orders less than CHF 124 the shipping fee is CHF 10 if orders are equal to or greater than CHF 125, delivery is free, therefore no delivery fee will be shown on the invoice.

- For International orders, the shipping fee is CHF 45. VAT will be collected when imported by the courier.

Your order and contract will be processed and executed once we receive your payment. We reserve the right to ship the products only after receiving the full payment of the product.

We reserve the right to make a single shipment in case of order for several products.

If it is not possible for NeSs to ship the products within the delivery time mentioned in the "ness.watch" Online Store or in the order confirmation, we will notify you and allow you to terminate the contract, in which case any payment made to NeSs for the terminated order will be refunded. Your other rights and remedies will not be affected.

Unless otherwise stated in the "ness.watch" online store and in the ordering process and its minimum order value, NeSs' delivery and management costs are included in the final price payable for the products. You will be informed beforehand of any charges that will be added to the price of the products during the ordering process, in any event before it is finalized.

Place of delivery: The address mentioned in your account in the online store proves for delivery.